Student Manager Positions

Student Manager Positions

Full Descriptions

All candidates for Conference Services Manager positions will:

  • Have high-level leadership and supervisory skills to include, but not limited to; effective listening and decision making, ability to motivate staff to produce accurate work under tight deadlines, good judgment, discipline, strong staff support and willingness to provide assistance 

  • Have an in-depth knowledge of Microsoft Office, and be able to quickly utilize unfamiliar software systems 

  • Participate, and at times, lead in summer staff training sessions 

  • Be extremely organized, detail oriented and responsible 

  • Work well with Conference Services and Georgia Tech professional staff, as well as other student management  

  • Enjoy working with people and able to lead by example to other staff members regarding the importance of providing excellent customer service 

Manager Positions

Residential Accommodations Manager

Specific Job Requirements:

  • Collaborate with Housing & Residence Life area office personnel to coordinate key packaging and reconciliation for summer guests’ stay in residence halls  

  • Manage completion of Lost Key Log at the conclusion of each conference. Thoroughly review and cross-check other records for accuracy

  • Partner with Housing & Residence Life lock shop to manage door re-cores for lost keys. Track status, confirm completion, actively engage in follow-up

  • Clearly report appropriate fees incurred by client to appropriate professional GT Conference Services conference coordinators 

  • Track loaner keys and uphold return policies 

  • Consistently communicate with GT Conference Services conference coordinators and provide important details regarding the guests’ stay 

  • Coordinate logistics for conference check-ins and check-outs, including staff support and equipment delivery 

  • Manage pre-check-in and post check-out room inspections to ensure cleanliness and quality for conference guests  

  • Monitor work order activity, track fulfillment progress and engage in follow up with Housing & Residence Life Work Center team.

  • Effectively utilize conference assistants to assist with projects 

  • Report concerns and updates to professional and student management 

  • Participate in weekly leadership team meetings. Present area-specific updates 

  • Other duties as assigned by Conference Services professional staff

Set-up Services Manager

Specific Job Requirements:

  • Be able to lift 50 pounds 

  • Ability to effectively drive all Conference Services vehicles (box truck, pickup truck, vans, and golf carts) 

  • Possess intermediate to advanced knowledge of basic audio-visual equipment 

  • Manage set-up and tear down process for check-ins, check-outs and other events as requested by coordination staff. Develop system for organization, set-up crew management and execution for all tasks. Participate, and at times lead summer staff training sessions, as well as individual specialist team training 

  • Manage equipment inventory controls to include logs and other reports 

  • Complete weekly inspections for all vehicles assigned to Conference Services 

  • Execute periodic quality control inspections to include review of inventory logs, set-ups requests, work order submissions, etc. 

  • Execute general maintenance and equipment repairs 

  • Manage linen service for guests including pick-up and drop-off through utilization of AiM inventory management software and collaboration with Housing & Residence Life warehouse team  

  • Lead inspection of each residence hall pre-check-in and post check-out for damages, hazards, proper functioning bathrooms, and presence of adequate toiletries/linens. Effectively communicate issues and ensure resolution. 

  • Report concerns and updates to professional and student management 

  • Participate in weekly leadership team meetings. Present area-specific updates.  

  • Other duties as assigned by Conference Services professional staff 

Logistics Manager

Specific Job Requirements:

  • Possess sufficient knowledge with abilities to practically apply Adobe Creative Suite products, in particular, Illustrator and Photoshop, and/or Microsoft Publisher 

  • Liaise between Conference Services professional staff and the GT Parking & Transportation team, to facilitate open communication ensuring parking passes are tracked, distributed, picked up, reconciled, and returned appropriately 

  • Team-lead collaborative efforts between local vendors and Conference Services in order to create promotional materials for conference clients

  • Create informational hangtags, custom maps, event signage, and graphics/text for marketing and sales projects 

  • Closely monitor and maintain organization of office supplies and materials, signage, and basement inventory 

  • Work closely with the GT fire safety specialist and fire marshal to organize and conduct residential evacuation drills for long-term conference groups 

  • Develop concierge-type notebooks, full of on campus and local services, for quick reference and photocopying (ex: Campus maps, Campus Recreation Center hours, local restaurants, and other Atlanta attractions) 

  • Organize and deliver guest Wi-Fi login instructions to GT conference coordinators 

  • Process meeting space reservations  

  • Participate in weekly leadership team meetings. Present area-specific updates.  

  • Other duties as assigned by Conference Services professional staff 

Office Manager

Successful Candidate Will: 

  • Have significant management and social skills preferably with management and/or teaching experience 

  • Have superior leadership and supervisory skills to include, but not limited to; effective listening and decision making, ability to motivate staff to produce accurate work under tight deadlines, good judgment, discipline, strong staff support and willingness to provide assistance 

  • Promote a proactive work attitude but be also able to react professionally and appropriately in stressful and time-sensitive situations 

  • Have exceptional customer service, organizational and communication skills 

  • Extremely competent in Microsoft Office and Kinetic Software (Kx) 

  • Have an intimate knowledge of Georgia Tech Campus and its resources 

  • Enjoy working with people and stress to staff members the importance of providing excellent customer service 

  • Work well with Conference Services and Georgia Tech professional and management staff 

Specific Job Requirements: 

  • Create, assess, and adjust staff training resources. Execute group staff training sessions and refreshers. Act as intern to the Conference Services professional operations manager, assisting with organization of supplies & materials, staff scheduling, conference coordination and special projects  

  • Manage and organize daily office processes, including mail service and logs, staff assistance and front desk phones office keys, and physical office spaces 

  • Participate in weekly leadership team meetings. Present area-specific updates.  

  • Provide consistent support for other manager positions  

  • Communicate with stakeholders regarding relevant operations (e.g. youth program needs, arrivals and departures, emergency maintenance processes, etc.) 

  •  Other duties and special projects as assigned