Student Manager Positions
Full Descriptions
Manager Positions
Residential Accommodations Manager
Specific Job Requirements:
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Collaborate with Housing & Residence Life area office personnel to coordinate key packaging and reconciliation for summer guests’ stay in residence halls
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Manage completion of Lost Key Log at the conclusion of each conference. Thoroughly review and cross-check other records for accuracy
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Partner with Housing & Residence Life lock shop to manage door re-cores for lost keys. Track status, confirm completion, actively engage in follow-up
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Clearly report appropriate fees incurred by client to appropriate professional GT Conference Services conference coordinators
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Track loaner keys and uphold return policies
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Consistently communicate with GT Conference Services conference coordinators and provide important details regarding the guests’ stay
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Coordinate logistics for conference check-ins and check-outs, including staff support and equipment delivery
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Manage pre-check-in and post check-out room inspections to ensure cleanliness and quality for conference guests
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Monitor work order activity, track fulfillment progress and engage in follow up with Housing & Residence Life Work Center team.
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Effectively utilize conference assistants to assist with projects
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Report concerns and updates to professional and student management
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Participate in weekly leadership team meetings. Present area-specific updates
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Other duties as assigned by Conference Services professional staff
Set-up Services Manager
Specific Job Requirements:
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Be able to lift 50 pounds
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Ability to effectively drive all Conference Services vehicles (box truck, pickup truck, vans, and golf carts)
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Possess intermediate to advanced knowledge of basic audio-visual equipment
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Manage set-up and tear down process for check-ins, check-outs and other events as requested by coordination staff. Develop system for organization, set-up crew management and execution for all tasks. Participate, and at times lead summer staff training sessions, as well as individual specialist team training
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Manage equipment inventory controls to include logs and other reports
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Complete weekly inspections for all vehicles assigned to Conference Services
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Execute periodic quality control inspections to include review of inventory logs, set-ups requests, work order submissions, etc.
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Execute general maintenance and equipment repairs
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Manage linen service for guests including pick-up and drop-off through utilization of AiM inventory management software and collaboration with Housing & Residence Life warehouse team
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Lead inspection of each residence hall pre-check-in and post check-out for damages, hazards, proper functioning bathrooms, and presence of adequate toiletries/linens. Effectively communicate issues and ensure resolution.
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Report concerns and updates to professional and student management
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Participate in weekly leadership team meetings. Present area-specific updates.
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Other duties as assigned by Conference Services professional staff
Logistics Manager
Specific Job Requirements:
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Possess sufficient knowledge with abilities to practically apply Adobe Creative Suite products, in particular, Illustrator and Photoshop, and/or Microsoft Publisher
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Liaise between Conference Services professional staff and the GT Parking & Transportation team, to facilitate open communication ensuring parking passes are tracked, distributed, picked up, reconciled, and returned appropriately
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Team-lead collaborative efforts between local vendors and Conference Services in order to create promotional materials for conference clients
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Create informational hangtags, custom maps, event signage, and graphics/text for marketing and sales projects
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Closely monitor and maintain organization of office supplies and materials, signage, and basement inventory
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Work closely with the GT fire safety specialist and fire marshal to organize and conduct residential evacuation drills for long-term conference groups
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Develop concierge-type notebooks, full of on campus and local services, for quick reference and photocopying (ex: Campus maps, Campus Recreation Center hours, local restaurants, and other Atlanta attractions)
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Organize and deliver guest Wi-Fi login instructions to GT conference coordinators
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Process meeting space reservations
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Participate in weekly leadership team meetings. Present area-specific updates.
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Other duties as assigned by Conference Services professional staff
Office Manager
Successful Candidate Will:
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Have significant management and social skills preferably with management and/or teaching experience
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Have superior leadership and supervisory skills to include, but not limited to; effective listening and decision making, ability to motivate staff to produce accurate work under tight deadlines, good judgment, discipline, strong staff support and willingness to provide assistance
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Promote a proactive work attitude but be also able to react professionally and appropriately in stressful and time-sensitive situations
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Have exceptional customer service, organizational and communication skills
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Extremely competent in Microsoft Office and Kinetic Software (Kx)
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Have an intimate knowledge of Georgia Tech Campus and its resources
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Enjoy working with people and stress to staff members the importance of providing excellent customer service
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Work well with Conference Services and Georgia Tech professional and management staff
Specific Job Requirements:
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Create, assess, and adjust staff training resources. Execute group staff training sessions and refreshers. Act as intern to the Conference Services professional operations manager, assisting with organization of supplies & materials, staff scheduling, conference coordination and special projects
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Manage and organize daily office processes, including mail service and logs, staff assistance and front desk phones office keys, and physical office spaces
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Participate in weekly leadership team meetings. Present area-specific updates.
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Provide consistent support for other manager positions
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Communicate with stakeholders regarding relevant operations (e.g. youth program needs, arrivals and departures, emergency maintenance processes, etc.)
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Other duties and special projects as assigned