Apply to Join the Conference Services Student Team

Conference Services is seeking qualified students to assist professional staff and managers with all aspects of conference coordination and production. Successful candidates will possess knowledge of the Georgia Tech Campus and the Atlanta area. Prior experience in the Georgia Tech Department of Housing and Residence Life, and knowledge of Georgia Tech Auxiliary Services' facilities and services is a plus. A background in hospitality, customer service, and/or public relations is also helpful, but not essential.

This position has variable shifts, meaning these staff members can expect a fluctuating schedule from week-to-week. Schedules are posted on a weekly basis, allowing one week to submit requests for shift adjustments as necessary. Part-time applicants are welcome, however, this position best suits full-time staff members who are not taking classes, giving them a flexible schedule throughout summer.

• Part-time Conference Assistants will be required to be available for an estimated minimum of 10 hours per week, maximum 20 hours per week.
• Full-time Conference Assistants will be required to be available for an estimated minimum of 30 hours per week, maximum 40 hours per week.

Primary Responsibilities:
Take into consideration the following expectations for Conference Assistants when applying for a position.

• Assist all conference staff in the operation and development of the summer conference programs.
• Act in a customer service capacity with conference clientele and guests.
• Serve as the first point of contact for conference guests, campus students, staff, and all other visitors.
• Assist in answering, in person and on the phone, any and all questions about the services we offer, conference schedules, general campus information, and often about the Atlanta area, as well.
• Strong written and verbal communications skills a must.
• Assist with group check-in/check-out processes and procedures.
• Monitor and troubleshoot conference and camp activities.
• Handle emergencies and other situations that arise when the professional staff is unavailable.
• Provide administrative support and basic clerical services.
• Follow dress code and conduct oneself in a professional manner at all times.
• Some light lifting will be required.
• Applicant preferred to have a valid US driver's license. Driving a departmental vehicle may be part of job duties; mandatory training will be provided.
• Maintain a flexible schedule, free of other major time commitments, within a 24 hour/7 days a week work environment.
• Overnight duty shifts will be scheduled on a rotational basis among all Full-Time staff throughout the summer.

Compensation:
Full Time: Pay rates starting at $9.00-10.00/hr*, with on-campus housing provided
Part Time: Pay rates starting at $9.00-10.00/hr*
* Base rate is dependent on the type of shift worked. Opportunities for higher pay rates available, depending on experience with Conference Services.

The Office of Conference Services hires 3 to 5 Conference Managers to assist with specific areas, each of which are vital to the success of any program. The managers are all expected to act as leaders on the Conference Services staff, while facilitating processes and implementing strong organizational skills to provide conference guests with the highest level of service and accommodation. All managers will be ultimately accountable for their own actions and their own areas of management. Managers may be asked to perform specific tasks not listed, but related to duties mentioned in the job descriptions and requirements.

• Part-time Manager staff will be required to work an estimated minimum of 15 hours per week, maximum 20 hours per week. 
• Full-time Manager staff will be required to work an estimated minimum of 30 hours per week, maximum 40 hours per week. Full-time candidates may not register for summer classes or have other employment.

Manager Positions:

• Residential Accommodations Managers - Responsible for coordinating with professional staff and their clients to prepare all housing assignments and building/room access. See full description here.
• Set-up Services Manager - Responsible for coordinating with professional staff and their clients to store, inventory, transport, set up, and maintain all equipment needed for successful residential conferences. See full description here.
• Logistics Managers - Responsible for coordinating with professional staff to prepare many of the logistical needs of a successful conference - including parking passes, directional signage, maps, and information sheets on wireless internet and fire safety. See full description here.
• Office Manager - Responsible for promoting an efficient office by managing daily processes, communicating with and training staff, reporting to other campus departments, and completing special projects. See full description here.

Compensation:
Full Time: Hourly pay starting from $11/hr, with on-campus housing provided

Opportunities for higher pay rates available, depending on experience with Conference Services.