Student Staff Applications

Student Staff Applications

Student Staff Applications

Thank you for your interest in working with Georgia Tech Office of Conference Services! Conference Services is seeking qualified students to assist professional staff with all aspects of conference coordination and production. Conference Services hosts residential camps and conferences from May 6th to August 3rd, with the option to extend into the fall semester for move-in assistance. Please see below for a listing of available positions and their descriptions.

Application Timeline

Positions

The following is an overview of the application process:

  1. Review the available positions below.
  2. Apply online to be a manager by Friday, April 5th, 2024 at 11:59pm or to be a Conference Assistant or Setup Assistant by Friday, April 19th, 2024 at 11:59pm
  3. Applications will not be accepted if submitted after midnight on Friday, April 19th, 2024
  4. You will then be notified by e-mail no later than one week after the application deadline regarding your status in the process. If you are selected for an interview, you will receive information for scheduling.
  5. If you have not received an e-mail one week after the application deadline, please contact the Recruitment Managers or call our office at 404-894-2469
  6. Offer letters will be extended no later than April 17th for managers, and April 24th for Conference Assistants and Setup Assistants.

Conference Assistant

Conference Services is seeking qualified students to assist professional staff and managers with all aspects of conference coordination and production. Successful candidates will possess knowledge of the Georgia Tech campus and the Atlanta area. Prior experience in the Georgia Tech Department of Housing and Residence Life is a plus. A background in hospitality, customer service, and/or public relations is also helpful, but not required.

This position has variable shifts, meaning staff members can expect a fluctuating schedule from week-to-week. Schedules are posted on a weekly basis, allowing one week to submit requests for time off and shift adjustments as necessary. This position is best suited for full-time staff members who are not taking classes, giving them a flexible schedule throughout summer. Students taking classes are also encouraged to apply for a part-time position and shifts will be assigned around your class schedule.

  • Part-time conference assistants are required to be available for a minimum of 15 hours per week, maximum 20 hours per week.
  • Full-time conference assistants are required to be available for a minimum of 30 hours per week, maximum 40 hours per week. Full-time candidates may not register for summer classes or have other employment.

Primary Responsibilities: 
Take into consideration the following expectations for Conference Assistants when applying for a position.

  • Understand and perform efficient check-in and check-out procedures for conference guests and interns, including distribution of keys and check-in materials, and ensure that check-in materials are filled out completely and accurately
  • Provide the highest level of customer service to all guests
  • Serve as the first point of contact for conference guests, campus students, staff, and all other visitors.
  • Problem solve and answer all questions about services offered, conference schedules, information pertaining to campus and the Atlanta area.
  • Possess strong written and verbal communications skills.
  • Monitor and troubleshoot conference and camp activities including reporting facilities concerns in a timely manner and following up as needed
  • Provide campus tours for conference groups as needed
  • Provide basic conference preparation, administrative support, and basic clerical services.
  • Handle emergencies and other situations that arise when the professional staff is unavailable.
  • Follow dress code and conduct oneself in a professional manner at all times.
  • Some light lifting will be required.
  • Applicant preferred to have a valid US driver’s license. Driving a departmental vehicle may be part of job duties; mandatory training will be provided.
  •  Work overnight duty shifts scheduled on a rotational basis
  • Other duties as assigned.

Compensation: 
Full Time: Pay rates starting at $10.50/hr with on-campus housing provided
Part Time: Pay rates starting at $10.50/hr, no on-campus housing provided
* Base rate is dependent on the type of shift worked. Opportunities for higher pay rates available dependent on experience working with Conference Services.

 

Set-up Services Team

Set Up Services Team

The Set-up Services Team is responsible for event set-up and breakdown, inspection/preparation of lodging facilities, meeting spaces, and equipment inventory and maintenance. This includes arranging furniture like beds, chairs, tables, tents, and other heavy equipment. Other responsibilities include set-up and breakdown of audio-visual equipment, troubleshooting technical issues, and front-facing customer service.

This position also assists with linen service, including placement and pick-up. Set-up Services staff may be asked to perform specific tasks not listed, but related to the duties mentioned above. Team  members may also occasionally assist with conference  and event registration services and guest check-in and check-out.

  • Part-time Set-up Services staff are required to be available for a minimum of 15 hours per week, maximum 20 hours per week.
  • Full-time Set-up Services staff are required to be available for a minimum of 30 hours per week, maximum 40 hours per week. Full-time candidates may not register for summer classes or have other employment.

Primary Responsibilities: 
Take into consideration the following expectations for the Set-up Services staff when applying for a position.

  • Be able to lift 50 pounds
  • Perform equipment set-up/breakdown duties for indoor and outdoor meetings and events
  • Complete inventory checks, maintain written and electronic logs, execute mail delivery & tracking, and organize storage spaces
  • Possess strong organizational skills and be attentive to detail
  • Manage basic audio/visual equipment needs, and utilize troubleshooting techniques
  • Communicate effectively with set-up services manager, supervisor, professional staff, and clients
  • Dress according to the specified code presented during staff training
  • Interact with clients and provide excellent customer service and support related to services and equipment
  • Assist with guest registration and check-in/out processes
  • Work overnight duty shifts, scheduled on a rotational basis
  • Applicant preferred to have a valid US driver’s license. Driving a departmental vehicle may be part of job duties; mandatory training will be provided.
  • Other duties as assigned

Compensation:
Full Time: Pay rates starting at $10.50/hr, with on-campus housing provided
Part Time: Pay rates starting at $10.50/hr, no on-campus housing provided
* Base rate is dependent on the type of shift worked. Opportunities for higher pay rates available dependent on experience working with Conference Services.

 

Conference Managers

The Office of Conference Services hires 3 to 5 Conference Managers to assist with specific areas, each of which are vital to the success of any program. The managers are all expected to act as leaders on the Conference Services staff, while facilitating processes and implementing strong organizational skills to provide conference guests with the highest level of service and accommodation. All managers will be ultimately accountable for their own actions and their own areas of management. Managers may be asked to perform specific tasks not listed, but related to duties mentioned in the job descriptions and requirements.

  • Part-time Manager staff will be required to be available for a minimum of 15 hours per week, maximum 20 hours per week.
  • Full-time Manager staff will be required to be available for a minimum of 30 hours per week, maximum 40 hours per week. Full-time candidates may not register for summer classes or have other employment.

Manager Positions:

  • Residential Accommodations Managers – Responsible for coordinating with professional staff and their clients to prepare all housing assignments and building/room access. See full description here.
  • Set-up Services Manager – Responsible for coordinating with professional staff and their clients to store, inventory, transport, set up, and maintain all equipment needed for successful residential conferences. See full description here.
  • Logistics Managers – Responsible for coordinating with professional staff to prepare many of the logistical needs of a successful conference – including parking passes, directional signage, maps, and information sheets on wireless internet and fire safety. See full description here.
  • Office Manager – Responsible for promoting an efficient office by managing daily processes, communicating with and training staff, reporting to other campus departments, and completing special projects. See full description here.

Compensation:
Full Time: Hourly pay starting from $12/hr, with on-campus housing provided

Opportunities for higher pay rates available, depending on experience with Conference Services.