
Conference Services is seeking qualified students to assist professional staff and managers with all aspects of conference coordination and production. Successful candidates will possess knowledge of the Georgia Tech campus and the Atlanta area. Prior experience in the Georgia Tech Department of Housing and Residence Life is a plus. A background in hospitality, customer service, and/or public relations is also helpful, but not required.
This position has variable shifts, meaning staff members can expect a fluctuating schedule from week-to-week. Schedules are posted on a weekly basis, allowing one week to submit requests for time off and shift adjustments as necessary. This position is best suited for full-time staff members who are not taking classes, giving them a flexible schedule throughout summer. Students taking classes are also encouraged to apply for a part-time position and shifts will be assigned around your class schedule.
- Part-time conference assistants are required to be available for a minimum of 15 hours per week, maximum 20 hours per week.
- Full-time conference assistants are required to be available for a minimum of 30 hours per week, maximum 40 hours per week. Full-time candidates may not register for summer classes or have other employment.
Primary Responsibilities:
Take into consideration the following expectations for Conference Assistants when applying for a position.
- Understand and perform efficient check-in and check-out procedures for conference guests and interns, including distribution of keys and check-in materials, and ensure that check-in materials are filled out completely and accurately
- Provide the highest level of customer service to all guests
- Serve as the first point of contact for conference guests, campus students, staff, and all other visitors.
- Problem solve and answer all questions about services offered, conference schedules, information pertaining to campus and the Atlanta area.
- Possess strong written and verbal communications skills.
- Monitor and troubleshoot conference and camp activities including reporting facilities concerns in a timely manner and following up as needed
- Provide campus tours for conference groups as needed
- Provide basic conference preparation, administrative support, and basic clerical services.
- Handle emergencies and other situations that arise when the professional staff is unavailable.
- Follow dress code and conduct oneself in a professional manner at all times.
- Some light lifting will be required.
- Applicant preferred to have a valid US driver’s license. Driving a departmental vehicle may be part of job duties; mandatory training will be provided.
- Work overnight duty shifts scheduled on a rotational basis
- Other duties as assigned.
Compensation:
Full Time: Pay rates starting at $10.50/hr with on-campus housing provided
Part Time: Pay rates starting at $10.50/hr, no on-campus housing provided
* Base rate is dependent on the type of shift worked. Opportunities for higher pay rates available dependent on experience working with Conference Services.